1 reviews | Active since Feb 2019
So a company called CCI I believe, calls me in December offering me an MTN contract. I was reluctant to take another contact but the deal sounded pretty good so I ended up taking the deal. The deal was 20gig data PER MONTH and an additional R110.00 airtime along with a Huawei Y7. This deal would be R388.00 per month which didn't sound too bad. December 2018 was the first month of the deal and I received my 20gig and R110.00 airtime. Awesome. January comes and I receive only R110.00.. After many MANY phone calls to MTN and CCI... the matter still isn't resolved. No feedback from MTN or CCI. CCI tells me that I need to wait for the debit order to go off as "this usually fixes the matter". MTN constantly tells me that they are waiting for the contract. There is no signed contract only the telephonic conversation held with CCI. I reversed my debit order like I told MTN on many occasions I would because they are simply breaching contract. I insisted on many occasions that this contract be cancelled... well yeah. I get zero response from anyone at MTN. So today my account gets double debited... when I call MTN and ask to speak to a superior person I get transferred back and forth to the point where I hang up. I am no incurring additional costs buying data every week. Which u think MTN should re-imburse me for... had they not breached their contract with me I would have no need to buy additional data. I am tired of this. Who else must I scream at to get s simple matter sorted.. or is my mere R388.00 not important enough to deal with...
Best regards,
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.