MTN ****MED ME!

On the 25th July I called MTN to cancel a contract which was on a month to month, I clearly stated I want to cancel as I have no intention of upgrading or continuing with it, the consultant told me I have to make 30 days notice which I would be billed for and than I have to call again on the 12 of August to cancel than I will be billed until Septber which I argued this was not the first time I have canceled contract and I have never heard of that, She was rude and adamant that is the right way. So again on the 13 I called mtn. The consultant I got told me I was moved to my choice and the cancelation was done, put to zero however it was still active because that other consultant did it in a way that I get charged for I as there is still data being put on it. This is frustrating because if it was really possible to do immediate cancelation why that consultant incorrectly or purposefully ****MED me to paying additional 2 months. This is a **** because now I am liable for something I specifically asked for it to be canceled. The consultant I last spoke to this month said She has escalated the matter to Her MANAGER who I am still waiting to call me! I am not happy at all and hope this complaint will reach the right people!