MTN ****

I was ****med through my MTN app to the value of R4675.00. I could only contact them through Twitter. They assured me that they will sort it out. Only after visiting a branch 75km from home was I told it's an old ****. After telling MTN about the **** they send me a message warning me of a ****.The problem I have is that unlike the banks there app which they ask us to use has no protection for their customers. MTN sucks. I asked them to reverse the transactionsut it was not done.