DM
Dawie M

1 reviews | Active since Aug 2010

18 Jun 2015, 16:25

MTN **** AND MAKE PEOPLE LIFE UNBAERABLE

YES MTN IT IS THE 18TH AGAIN, LAST MONTH THE SAME THING ALL MY LINES ARE SUSPENDED. WHAT THE **** IS YOUR IDEA<br> <br> FIRST I RE-ITERATE THE FACT THAT YOU ARE IN BREACH OF CONTRACT, NASHUA CONSUMER WERE PROMISED THAT YOU WILL TAKE OVER ACCOUNTS AS THEY STAND WITH NASHUA, INCLUDING CREDIT LIMITS, NOTE MY CREDIT LIMIT WAS R20 000.00 AND I WORKED HARD TO GET IT THERE AND ALSO TO KEEP IT THERE<br> <br> SECONDLY YOU CAN SEE MY ACCOUNT IS WELL OVER R5993 AS YOU ALLOCATED AND HAS BEEN PAID UP EVERY MONTH ON TIME IN TIME, WHY DO YOU NOT ADJUST MY LIMIT APPROPRIATELY<br> <br> HOW AM I SUPPOSE TO DO BUSINESS, YOU ARE THE NUMBER 1 CAUSE OF ME LOSING MONEY.<br> <br> GET YOUR DUCKS IN A ROW ACTIVATE MY LINES NOW!!!<br> <br> AND NEVER DEACTIVATE IT AGAIN!!! NEXT TIME I AM NOT CONTACTING I WILL SUE THE HELL OUT OF YOU FOR LOSS OF INCOME AND BREACH OF CONTRACT

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Jun 2015, 12:12
Official
Hello dawiem,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note that the credit limit has been increased.

We would like to assure you that we are actively working to improve our service levels.

Regards
Veronica
REQ:***