JV
Junior V
1 reviews | Active since Apr 2014
06 Nov 2018, 12:57
MTN says i am DECEASED!!!!!!!!
My phone contract had an outstanding amount as i was not aware that the debit order had not gone of. After the payment was done to the attorneys to have my account reactivated my phone went from soft lock do off the MTN network. It has been more than a week now. I just got of the phone with them and my phone has been removed because i am DECEASED!!!!!
*** MTN you must be joking!!!!!!!!!!!!!
Useless people working there F...ING USELESS!!!!!!!!!!
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MTN South Africa's replyOfficial
08 Nov 2018, 07:45Good day
Thank you for your post and we apologise for any inconvenience caused due to this. I will communicate to you via email. I have escalated your query and will resolve urgently.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team
Thank you for your post and we apologise for any inconvenience caused due to this. I will communicate to you via email. I have escalated your query and will resolve urgently.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team
MTN South Africa's reply08 Nov 2018, 07:45
Official
Good day
Thank you for your post and we apologise for any inconvenience caused due to this. I will communicate to you via email. I have escalated your query and will resolve urgently.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team
Thank you for your post and we apologise for any inconvenience caused due to this. I will communicate to you via email. I have escalated your query and will resolve urgently.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team