MTN… SA’s best network… no SA’s most pathetic ******** network

As usual in true South African fashion… client services are non existent from agents that don’t know what’s going on to arrogant agents to one’s that aren’t doing their jobs. Why do we as customers always need to fight for big companies like MTN to take our money tries to get a contract upgrade done more than once Never got contacted by the sales team … finally a few months later a agent phoned me after hours and we get the upgrade done… guess what surprise!!!!! Weeks later the upgrade isn’t done … and how do I find this out … by contacting them and needing to beg and plead to give me an update on what is going on … from the original date I should have already received my new device… it thanks to the ******** and *********** MTN people the paperwork hasn’t even been finished in this time period… so in theory… the notification that I received that everything is approved was a load of false information given to me misleading me and just getting me to agree to give them more money under fase pretense!!!