1 reviews | Active since Feb 2017
MTN Sanlam head office disgusting
<p>The service at MTN Sanlam Head Office absolutely disgusting.</p> <p>THe attitudes of the two young ladies there are pathetic.</p> <p>THey not only give the branch, but the entire MTN a bad name. </p> <p>Im not sure how they get paid a salary, but whatever it is i do not think they deserve it.</p> <p>I am NOT thye first person to complain about this branch, and doubt i will be the last. MTN needs a revision on their recruuitment polciies. Perhaps the branch needs a revision on their management. Perhaps staff morale is causing this. whatever it is, never again will i go back there</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to the Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to the Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
mike
REQ:***