MTN Sales person giving incorrect details

I called MTN Sales at ***, I spoke to a lady and I stand to be corrected but I think her name is Michelle. I wanted to enquire about one of the products that MTN has on offer, as well as the package details. Firstly she was very vague in her responses to me. She was giving me partial answers and I had to keep asking her for full details. Furthermore she had given me different details to what I was told by the first operator from 173. She also gave me incorrect call charge details. I kow all of this because I had to call back from another number, and spoke to a gentleman who gave me the correct details, along with all the correct call charges. What is going on here with MTN? Why are my calls handled so poorly, why are different people telling me different things about the same query? Did MTN decide to go on holiday, and allow all the other networks to surpass them? What in the world is going on? I am a very disappointed customer. Please go and listen to my call...<br> <br>