MTN Sales & Contract Renewal

<p>My MTN Contract was due for an upgradel in June '17 & therefore I reviewed the MTN Brochure for that specific month. Between the 1st - 8th of June, I contacted the MTN Franchise stores in my city (East London). This included MTN Hemmingways (Thobelani) & Vincent Park - They had no idea about the offer in the brochure which specified the option of a Samsung Galaxy S8 together with the Samsung Gear S3 (Pg. 13 Jun '17). They were eager to sell me the phone, but had no clue how to obtain the watch. In fact MTN Vincent Park mistook the Gear 3 for a Gear VR! As for MTN Hemmingways, Thobelani infomed me that he would contact me later in the day when I visited the store on the 02 Jun '17, however I had to call him twice over the next week without any further feedback. First he told me that they were checking the stock for the watch in the warehouse & later that the prices were not loaded onto the system.</p> <p>I also called MTN Sales & MTN Direct who informed me that the option for both devices was not loaded onto their systems & did not know when this would be done. MTN Direct Manager Sinethemba informed me that there systems were down & that I should call back later, but that they had no idea when the option would be loaded.</p> <p>I am extremely disappointed in this service & will never use MTN Again!!</p>