MTN SA Worst Service provider Ever

Worst Experience and customer service experience i have ever had.

Been calling and contacting MTN SA regarding my contract what was automatically renewed, when I reconnected my line without my knowledge. No one informed me until my line was suspended. I have been trying to get it sorted out with them on numerous occasions but to no avail.

So many people has been "logging" my reports and trying to get it resolved but everything I call, nothing shows on the system about the previous "logs" of due dates to be rectified for me to be able to cancel my contracts.

In the meantime they handed me over for the amounts due on the new contract which I did not agree to.

This is by far the worst.

That is why myself and my husband moved our services to Vodacom.