MTN SA Worst mobile provider on planet earth - Legal Action Imminent! Watch this space!!

I have requested very many months ago that certain MSISDNs (about 7) be transferred from our director’s personal MTN Account to our Business Account. I phoned the call center, I went into an MTN store and I’ve emailed the business and consumer customer care email contacts. I’ve even copied retentions and collections as well, in hopes that any single b100dey person in MTN will do something and start the process for us or at least inform me, nominated proxy, on what is needed. After an arduous battle, eventually, an MTN store sent me forms for director to sign with a exact description of what was supposed to occur with the change of ownership of the numbers, along with details of the accounts. I believe this was roughly in October 2020 sometime. I have completed ALL forms, the director wrote and signed the letter, we did everything as was instructed and submitted the paperwork. To our surprise and the director’s dismay, she now has received a bill of R22,000 and the business who refused to honor the debit orders as MTN is in breach, simply handed the account to “legal” - well you useless bunch of bloodbelching @$$H0135, let us finish this then. We have handed same to OUR legal counsel who shall be leveling civil charges against yourselves for being in breach of your contractual obligations and we’ll be approaching and lodging disputes with the Consumer Protection Counsel as well as ICASA over and above seeking relief in the form of High Court judgement for civil claims if damages, patrimonial loss and legal costs. If you thought YOUR incompetence was going to ruin both our director’s and company’s reputations and credit scores and standing, you’ve definitely stuck your lazy heads in the wrong beehive. We are out to kill and will ensure damages incurred are paid for on a 1:1 scale of severity by the courts. We will be more than happy to have an open public court also, just to ensure the media spews your losses due to incompetence and lack of ownership openly around the general media platforms!