MTN SA - Very poor customer Service

I am extremely unhappy with the service received from MTN.

I took out a data contract in November. I have since been receiving a much less data amount of data than originally stipulated on the contract. I have in touch with the call centre on more than 20 occasions and have about 10 reference numbers. For each call, the issue has been escalated, but the result of each escalation is always the same. " You are on the correct package. Your query has now been closed." However the problem still persists. I have tried to escalate this issue to someone higher than customer services with very little success. I would like to be placed on the correct package and receive the correct data allocation. I would like to be reimbursed for the short data supp**** from November until February. I believe that to be a fair request. Please find all reference numbers attached below. I would like an MTN agent to get in touch with me, one that call actually resolve my issue, not tell me that my issue will be escalated to the relevant department. I am tired of hearing that. Please find my reference numbers below.

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