DD
Dean D
1 reviews | Active since Nov 2017
13 Dec 2019, 11:08
MTN SA - Terrible when it comes to insurance claims
My phone got lost when I was ****** on the 3rd of November, I have been given the run around when I claimed for the insurance. MTN changed the insurance company without informing us, now we suffering as we are being told no-one is able to help us. I would also like to say Thabo the manager at MTN store in carnival mall told us not to bother him with our claim. We do not know who the underwriters are and we are expected to continue paying the contract until we finish.
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Dean D's updateReviewer Update
18 Dec 2019, 11:55Good Day Alice
I wanted to ask if I should continue paying for the device, as the insurance company is not responding to my claim. What should my way forward be in this situation as it has been over a month already and we approaching the end of another month.
I wanted to ask if I should continue paying for the device, as the insurance company is not responding to my claim. What should my way forward be in this situation as it has been over a month already and we approaching the end of another month.
DD
Dean D's update18 Dec 2019, 11:55
Reviewer Update
Good Day Alice
I wanted to ask if I should continue paying for the device, as the insurance company is not responding to my claim. What should my way forward be in this situation as it has been over a month already and we approaching the end of another month.
I wanted to ask if I should continue paying for the device, as the insurance company is not responding to my claim. What should my way forward be in this situation as it has been over a month already and we approaching the end of another month.