MTN SA - SHOCKING SERVICE

Fellow South Africans...stay as far away from MTN SA as possible. The worst service I have ever received from a South African company in many years.

The short version of a very long story.... This morning I bought two MTN phones from Pep Stores. Both Sim cards were Rica'd. At 10am the Sims were still not active. Back to Pep and the store manager and I phoned the MTN call center. The operator put us on hold for nearly 20min while she did something... I know not what. We were told that yes, the Sims were Rica'd but that they were not active on the "system" and I must please be patient. At 4pm they were still not active. The call center again....there is a problem but the operator cannot resolve it. I was then told that a manager would call me back immediately. It's now 7pm and I'm still waiting.

MTN is ripping us off. This is not the first problem that I've had with them. I spend nearly R3000 per month on 9 contracts with them and over the past two years the service has gone from bad to absolutely sh*t!

Let's stop supporting companies that don't give a damn about their clients.