MTN SA Poor service.

For the past two months now I have the following issue. I pay my MTN bill in time, just to get an sms threatening to disconnect my service, because according to them I have not paid my bill. The first time I have been assured that it wouldn’t happen again, but it did the very next month. So I had to take time out of my day to call them and sort it out, having to send emails with proof of payment bla bla bla. So I got assured again that it wouldn’t happen for a third time. I responded by saying to the person on the phone, that I would like to speak to a supervisor or someone in charge to make sure the matter gets resolved to which she rep**** that no one is on duty but, she will pass my message on to someone. My word to her was “ from personal experience from the past I know for a fact that no body will return my phone call”. It has now been two weeks, and I still don’t know if the issue is resolved, and still waiting for a supervisor or anyone to call me back. I will not be renewing my MTN contract this year. This is but one of the many issues with this compony. They don’t care even the slightest about service.