SS
Sarita S
1 reviews | Active since Jul 2019
09 Jul 2019, 11:08
MTN SA pathetic
As a contract holder for the past 18 years I have not yet received such unhelpful and unprofessional service to upgrade the current contract. MTN is the worst nightmare I have experienced. The Grove Mall MTN leader of the pack
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Replies (1)
MTN South Africa's replyOfficial
10 Jul 2019, 08:38Good day Sarita
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the I will be contacting the Menlyn store for more information. I will contact you with feedback once i have spoken to the manager of the store.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the I will be contacting the Menlyn store for more information. I will contact you with feedback once i have spoken to the manager of the store.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Best regards,
MTN South Africa's reply10 Jul 2019, 08:38
Official
Good day Sarita
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the I will be contacting the Menlyn store for more information. I will contact you with feedback once i have spoken to the manager of the store.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the I will be contacting the Menlyn store for more information. I will contact you with feedback once i have spoken to the manager of the store.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Best regards,