MTN SA IS DISHONEST AND ***********

To whom it may concern,<br> <br> MTN has processed an upgrade incorrectly and upon this being reversed within 7 days as per consumer protection act, MTN continues to bill incorrectly for upgrade fees etc without the users consent and agreement.<br> <br> This is highly frustrating as the lady consultant at MTN featherbrook mall is *********** in her job. She is totally unfit to hold the position of consultant as she is not aware of MTNs costs and offers available. As the face of MTN she is a very bad example and does not seem to know what she is doing.<br> <br> To date the fees continue to occur and this is unacceptable.<br> <br> I request the assistance of MTN HQ to be able to rectify this issue with immediate effect as this issue has gone on long enough.<br> <br> Regards <br> Another unfortunate client of MTN SA