MTN SA horrible and ***********

You are horrible in customer care. I cancelled a contract on the 3rd of March 2026 but MTN decided not to cancel and continue billing me and refuses to cancel the contract. Worst of all, no one acknowledges the issue that you missed actioning a simple instruction. Now I'm supposed to pay for your incompetence. I keep on receiving e-mails from your *********** customer staff that I need to settle the outstanding amount which came about AFTER I cancelled the contract. What level incompetence is that?