JV
Jacques V
1 reviews | Active since Aug 2018
06 Aug 2018, 08:43
MTN SA Contracts
MTN South Africa has advertised a product, in their Yellow Trader pg 49 for July 2018 and August 2018. Their false advertising catalog. They advertise a Samsung Galaxy Note 8 with a Dex Station, Bluetooth keyboard and 24" monitor/screen. I have now tried for the second month to apply for this deal but to no avail, no one can assist me to let me know when the screen will be available. I have send 2 online mail and still to today no reply. Try contacting the head office and get a great run around. No one can assist or help you. Please can you get your things together when doing advertising and make sure you can deliver and not give false advertising.
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Replies (4)
MTN South Africa's replyOfficial
06 Aug 2018, 09:00Good day Jacques,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that there is a much easier way to apply for a contract. You can contact MTN Direct by dialling ***, free from an MTN line. They will be able to assist you with the application and the devices will be delivered to you directly.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply06 Aug 2018, 09:00
Official
Good day Jacques,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that there is a much easier way to apply for a contract. You can contact MTN Direct by dialling ***, free from an MTN line. They will be able to assist you with the application and the devices will be delivered to you directly.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
JV
Jacques V's updateReviewer Update
06 Aug 2018, 22:01Hi Ishie
They also do not have stock.
I tried that route as well. They could also not help me!
JV
Jacques V's update06 Aug 2018, 22:01
Reviewer Update
Hi Ishie
They also do not have stock.
I tried that route as well. They could also not help me!
JV
Jacques V's updateReviewer Update
06 Aug 2018, 22:32Please make sure you read my post. You do not have stock fot the second month now!
JV
Jacques V's update06 Aug 2018, 22:32
Reviewer Update
Please make sure you read my post. You do not have stock fot the second month now!
JV
Jacques V's updateReviewer Update
09 Aug 2018, 07:34It seems MTN does not get back with a answer. This looks like a standard automated reply an is pathetic!!!
JV
Jacques V's update09 Aug 2018, 07:34
Reviewer Update
It seems MTN does not get back with a answer. This looks like a standard automated reply an is pathetic!!!