MTN SA BEWARE!

I would give MTN minus stars if this platform would allow me to. I took out 3 contracts with MTN and will the contracts ran, all went well. Then I was bombarded with sales consultants trying to lock me into a new contract. However, as I explained to them, I was very satisfied and happy with what I had. However, I wanted to simply cancel the one contract entirely and keep the other two. I was told that I'd need to make full payment before I could do this. I then, cancelled the one contract. At the end of the month, my son's contract stopped working. When he tried to call to establish what the problem was he is told that his service has been suspended and to call the service provider. I then called MTN anticipating that they'd perhaps cancelled his number instead of the one I provided. I was then told by the customercare consultant that there was an amount outstanding on the account, which I've just paid! I explained the situation to the consultant and was told that MY number had simply been changed over to prepaid, which I had not agreed to nor requested! And that the other 2 numbers were still shown as part of a contract. The consultant was completely unable to assist but simply reiterated what he saw on the system which really didn't help me one little bit. I'm most unhappy with MTN's inefficiency and determination at trying to force my hand at getting a contract!