TL
Thremaine L
1 reviews | Active since Aug 2021
03 Aug 2023, 11:45
MTN S.A. *****.
I just found out that MTN has *****ulantly added another number to my account. Found out when I noticed that my debit order payment was R300 more. Called the call center, was on the line for 2 hours, being sent from pillar to post. ***** dept. said its a promo fee, Eppix dept. says its another number added to my account. This is so dissappointing as I have been with MTN for over 15years. I will be cancelling all my lines upon term date and taking my business elsewhere.
Helpful (0)
Replies (1)0
Replies (1)TL
Thremaine L's updateReviewer Update
17 Oct 2023, 12:45This is the absolute worse company to be in business with. Never again will I do business with MTN. Believe me, I am telling everyone about mu experience. This issue has not been resolved since 3 August 2023. It is now 17 October 2023 and my line is still suspended. It has been activated only to be suspended again due to the *****ulent line not being paid. Now my primary line of off. I don't even think my sim was active for more than 5 days, but my account is paid. I even paid double for this month, but I am still sitting with a sim that cannot be used. What am I then paying for??? No one from MTN has called me back. I have been waiting 2 months for a supervisor to call me back. Absolute ******* of a company this is. As soon as my contract term is done, I am moving far away from MTN.
IF ANY MANAGER READS THIS, PLEASE CALL ME BACK. I DON'T WANT TO SPEAK TO ANYONE THAT NEEDS TO ESCALATE ANYTHING, I WANT THE PERSON THAT ACTIONS.
Wish I could take this to court.
IF ANY MANAGER READS THIS, PLEASE CALL ME BACK. I DON'T WANT TO SPEAK TO ANYONE THAT NEEDS TO ESCALATE ANYTHING, I WANT THE PERSON THAT ACTIONS.
Wish I could take this to court.
TL
Thremaine L's update17 Oct 2023, 12:45
Reviewer Update
This is the absolute worse company to be in business with. Never again will I do business with MTN. Believe me, I am telling everyone about mu experience. This issue has not been resolved since 3 August 2023. It is now 17 October 2023 and my line is still suspended. It has been activated only to be suspended again due to the *****ulent line not being paid. Now my primary line of off. I don't even think my sim was active for more than 5 days, but my account is paid. I even paid double for this month, but I am still sitting with a sim that cannot be used. What am I then paying for??? No one from MTN has called me back. I have been waiting 2 months for a supervisor to call me back. Absolute ******* of a company this is. As soon as my contract term is done, I am moving far away from MTN.
IF ANY MANAGER READS THIS, PLEASE CALL ME BACK. I DON'T WANT TO SPEAK TO ANYONE THAT NEEDS TO ESCALATE ANYTHING, I WANT THE PERSON THAT ACTIONS.
Wish I could take this to court.
IF ANY MANAGER READS THIS, PLEASE CALL ME BACK. I DON'T WANT TO SPEAK TO ANYONE THAT NEEDS TO ESCALATE ANYTHING, I WANT THE PERSON THAT ACTIONS.
Wish I could take this to court.