MTN S24 Ultra deal gone wrong! *****!

Good day today I will go to hello peter is the following is not resolved as per the consumer act.

I need access to the call recording when @*** took my contract.

Please find attached all details.

1- Take note that my R250 is showing as an early payment on my invoicing and statement when it should be allocated to a number swap! Remove this from my debit. I will not do the payment again! And I need the voice recording to validate if Alice gave me correct details when taking my contract. Did she advice me about the additional R250 for a number swap or just said that the store will do this for me leaving me with the impression it was free. Sales persons do whatever it takes to get the sale! 2- The data allocations are incorrect and is not rectified yet. Alice is not reachable anymore and not taking my calls. 3- I do not want to deal with MTN and I will return the device if this is not resolved as it has been an ongoing matter I will proceed with legal advice if not resolved today!

As per the image below I supposed to receive the following: but I only received 1.5 gigs. ***YOU CANNOT CHARGE ME FULL AMOUNT FOR SOMETHING I DID NOT RECEIVE. PLEASE ALTER THE INVOICE AND STATEMENTS CORRECTLY!!! YOU ARE CONDUCTING *****!!!

Please do this application correctly immediately! Contact me if you must, ***/ ***