MTN *****S us over with DATA
<p>How can MTN explain that my data meter app measures that I hv 1.86 gigs left but MTN send me a message to say I only have 380 mb??</p> <p>I have screenshots taken of these this morning...</p> <p>I await a response..should be interesting..</p>
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MTN South Africa's replyOfficial
19 Oct 2016, 15:50Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a escalation has been sent to the Billing Division to assist with the data depletion request. A call back will be done to provide a breakdown on missing data.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply19 Oct 2016, 15:50
Official
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a escalation has been sent to the Billing Division to assist with the data depletion request. A call back will be done to provide a breakdown on missing data.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,