1 reviews | Active since May 2016
MTN's terrible service. The worst around of company
<p>I am extremely frustrated with MTN and their level of service. I have even lodged a complaint which has gone unanswered. All i require is for MTN to tell me what my closing balance is so i may settle my account and never use their useless service again. I am been trying for months to get this accounted sorted out and now i saw MTN has handed me over. The nerve of them to do this with no consultation at all.</p> <p> </p> <p>Account No. A***</p> <p> </p> <p>Last email sent: </p> <p> </p> <p>Hi,</p> <p> </p> <p>I have still not received feedback. This is the worst service one could ever offer.</p> <p> </p> <p>ALL I WANT TO DO IS SETTLE MY ACCOUNT AFTER MTN BILLED ME FOR DATA WHICH SHOULD NOT HAVE BEEN DONE. JUST GIVE ME THE DETAILS TO PAY. DO I JUST USE MY EXISTING ACCOUNT NUMBER? OR NOT</p> <p> </p> <p>Get back to me and tell me how to sort this out. If not I will make sure to post this reply onto all my social media platforms.</p> <p> </p> <p>Clint</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have confirmed your outstanding balance with our legal department, the balance is R6049.19.
Payment should be made to the below account.
Bank : ABSA
Account Name : MTN SP
Account Type : Current
Account number : ***
Branch code : 632005
Reference Number : use your MTN account number
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have confirmed your outstanding balance with our legal department, the balance is R6049.19.
Payment should be made to the below account.
Bank : ABSA
Account Name : MTN SP
Account Type : Current
Account number : ***
Branch code : 632005
Reference Number : use your MTN account number
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
