MTN's Terrible Customer Service

I cannot put in words how disgusted I am with MTN.<br> For the past 4 months I have queried a debit order on my account and nothing ever gets done about it. <br> Please refer to previous query no: ***4. Four months ago I was advised that all my contracts with MTN are paid up. I was told to phone a month in advance before the contract expires to request closure and cancellation of debit orders. I logged numerous calls for the debit orders to be cancelled and the accounts to be closed. To date my personal cheque account has been debited 4 months in a row after I initially cancelled and requested closure on my account.<br> MTN has deducted R365.40 from my cheque account on the 20/10/2015.<br> <br> I am sick and tired of dealing with MTN every month requesting refunds. <br> 1. I have never once received a refund from MTN as promised and always have to do a d/o reversal from my side with my bank.<br> 2. Agents never phone you back to resolve customer queries. <br> 3. It's nearly impossible to get through to the MTN customer service call centre, as the 808 number does not work. <br> 5. Agents drop calls. <br> 6. You get given reference numbers that are not valid.<br> <br> I will NEVER do business with MTN agian