MTN'S SHOCKING RECEPTION

I recently moved into the Table View area (October 2014). Upon moving in, I noticed that the MTN cellphone reception is non-existent at the best of times (unable to connect to the internet, dropped calls). I contacted the department who test the reception at particular premises. I was informed via email that the closest tower to me was under maintenance and would be up within the next few days. I then subsequently received a follow up stating that the repairs were complete and that I should monitor the service (well done so far, great feedback). After a week, there was still no noticable improvement. I again sent a query to the same people who assisted me previously. To date, I have received absoultely no feedback regarding the second email (after numerous attempts to eek out a response from them), the signal remains poor and there seems to be no end in sight. I cannot understand how the signal can be this poor when the area is very popular and would surely have many users???? As a comparison, I was standing on a gravel road almost 10kms from the nearest town in the Northern Cape and had super fast 3G? Due to this, my monthly bill has sky-rocketed trying to connect and make calls!!