MTN's SERVICE IS SHOCKING

I have not been able to get a satisfactory response from MTN on more than one issue and these issues have been ongoing since the beginning of 2015. I have made NUMEROUS calls to their service line (808) which incidentally is now mostly unavailable except during non peak times.<br> My complaints are too numerous to mention, but PRIMARILY no service on one particular line for over 4 months. I am paying for a service EVERY MONTH that I am not getting.<br> <br> Have ref no's coming out of my ears. and still no joy. two sims swaps later and about 8 GIG of data that we have had to forfeit due to non usage. Not to mention the safety aspect of my daughter been unreachable any time she is not at home / work.<br> <br> The saddest part is that we continue to pay because if we don't, our other lines will be suspended. Lines we also have placed / logged queries on due to account issues. have been into three stores to remedy this, each one with their own set of challenges. <br> <br> We have been MTN customers for over 18 years, but will definitely be looking at the other service providers as soon as our numbers are all ready to port.