MTN *****S MONEY FROM OUR ACCOUNTS

My Contract with MTN ended on the 25th of September , this date was the last payment as stated on the contract. On the 3rd of September I called MTN to inform them that I will not be renewing my contract and will be moving on,this was articulated to the consultant and I was even sent a confirmation sms by them acknowledging that I will not be moving forward with them. Today(21/10/2024) I received another sms by MTN reminding me that on the 25th of October they will be deducting money from my account.. This is so ********* and *****ulent and apparently this is what MTN does, they never let customers leave ,they continue to try and deduct money and this messes with people's credit score..

WHEN IS MTN GOING TO BE HELD RESPONSIBLE FOR WHAT THEY ARE DOING TO THE CONSUMERS???