MTN *****s money even after contract expires and cancelled

I have had multiple contracts with MTN over the past few years, up and down experiences. But after this I refuse to do business with them again.

I had a 3 year contract for a laptop and data which ended in October. I communicated in September to them that I wish to not continue with it once it is done and that they should cancel it. All seemed well. Now in November, I AM STILL BEING BILLED FOR THIS CONTRACT. When I looked on the invoice it shows that they billed me, even though it indicates that the contract ended in October. I called their helpline and was helped by a very rude person. She informed me that my cancellation was only processed on November 2nd. I have reported this to the ombudsman and will be taking further legal action as this is a breach of contract.

So moral of the story, DO NOT open a contract with MTN. They will make sure that squeeze every cent out of you, even if it means breaking the law