DG
Deeolan G
1 reviews | Active since Jul 2009
30 Oct 2015, 10:49
MTN's Mistake has affected my credit score
In July 2015 MTN started **********ly debiting my account - apparently this was a \finger error"on the part of an MTN employee"
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Replies (1)
MTN South Africa's replyOfficial
01 Nov 2015, 12:36Hello DeeolanG,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to our legal supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to our legal supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Rosetta
REQ:***
MTN South Africa's reply01 Nov 2015, 12:36
Official
Hello DeeolanG,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to our legal supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to our legal supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Rosetta
REQ:***