MTN's lack of service!

<p>Dear MTN</p> <p> </p> <p>Let this be know to to all in public and your customers that you MTN have no knoweldge of customer service! MTN is a no honesty telecomunications company and *****s from its customers. From Data and airtime disapearing just out of the blue. After purchasing Data and Airtime it would simply be gone the next morning. You MTN are what you call blatant *****. I know my fair use of Data and Airtime and is constantly monitored. I have sent My Sony Experia Compact in for repairs 3 time and each time MTN has done nothing to fix my phone. I have sent my phone in for for a 4 time for repaires because it still doenst function properly. Today after 2 working weeks I went back to MTN Nigel. Adriaan acknowledge to assist me. It was busy but I waited my turn. When i should have gotten assisted I was rather ignored. I have enquired since the 2 weeks has past for my copy of service papers. Last Saterday I went to Adriaan to ask where my phones service papers is. Adriaan told me that they a bit busy and that I should rather return a bit later and he will have my service papers ready. After an hour I returned and Adriaan stated to me that he will phone me when my phones service papers are ready. This mans attitude and lack of customer service is horifying. I want to know where is my service papers and where is my phone? I will take this matter further to ICASA as I had enought of MTN's unfair and they dont care attitude. MTN is in breach of contract. I feel like I should cancel my contract with silly MTN and go to a service provider that wants to assist me.</p>