MTN's disgusting Service

<p>I am highly disgusted by the phone call I recieved from MTN's head office. They called me to inform me about my option to upgrade. Firstly her telephone manners are non existent and on top of that when she informs me about my option to upgrade, I query about which one it relates to, she then proceeds to shout at me and tell me "My Phone" , which is not actually due for an upgrade for another month, and then proceeds to say "well are you going to do it or not?" I was utterly shocked and disgusted so when I told her that she is rude and that is not how to speak to anyone, let alone a client, she just decides to put the phone down. She also refused to give her name. This is also not the first time this has happended and due to the rudeness of the MTN telesales personnel as well as a few sales personnel, I am going to change my service provider. I have been a client of MTN for more than 10 years and where I may not spend thousands of rands every month, I do still have a contract and pay just like everyone else. This is absolutely disgusting service from MTN and it just seems to be getting worse. MTN needs to rememeber, they are not the only cellphone network provider, and with such terrible service, they are loosing customers fast!! MTN needs to get their priorities straight and pull up their socks. I will not recommend MTN to anyone.</p> <p>The date that this incident took place was 11 January 2017 at 12.12 PM and the number from which i recieved this call is ********** </p>