MK
Mario K
1 reviews | Active since Mar 2009
23 Oct 2015, 15:34
MTN's continued intention to de***** me (2)
After I reported on my problems with MTN to cancel/close my account on 14 Oct '15, Ayanda responded with (REQ:***): \Kindly be advised that your number has been cancelled and migrated to prepaid. A credit of R292.33 has been passed for the invoice dated 2015-10-11 to close off the account."<br> A bit later this was confirmed by a phone call from Frieda. Their responses were much appreciated. And shortly after"
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Replies (1)
MTN South Africa's replyOfficial
26 Oct 2015, 16:20Hello mkoppers,
We are sorry for any inconvenience caused.
We can confirm that your number is currently active on prepaid and there will be no further debits submitted to your banking account.
The invoice that was generated on the 11th of October 2015 was credited on the 16th of October 2015.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are sorry for any inconvenience caused.
We can confirm that your number is currently active on prepaid and there will be no further debits submitted to your banking account.
The invoice that was generated on the 11th of October 2015 was credited on the 16th of October 2015.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply26 Oct 2015, 16:20
Official
Hello mkoppers,
We are sorry for any inconvenience caused.
We can confirm that your number is currently active on prepaid and there will be no further debits submitted to your banking account.
The invoice that was generated on the 11th of October 2015 was credited on the 16th of October 2015.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are sorry for any inconvenience caused.
We can confirm that your number is currently active on prepaid and there will be no further debits submitted to your banking account.
The invoice that was generated on the 11th of October 2015 was credited on the 16th of October 2015.
Regards
Tim
MTN Complaints Management Team: REQ:***