1 reviews | Active since Feb 2011
MTN's advertising is RIDICULOUS
Ok MTN, this is the last time I attempt to fix this. If you do not fix this, I will cancel my contract and move back to the RED network.<br> <br> PROBLEM:<br> Since moving over to MTN I get FLOODED with Marketing SMS's. From Competitions to other services I will never used and never asked to be updated with. ALSO, and this is BEYOND annoying, when I call out (make a call) I have to listen to an advert first before getting connected to the person I am calling.<br> <br> I have phoned the call centre twice and I was promise that I was removed from Marketing database and that I never have to listen to another advert when dialing out.<br> <br> THIS WAS NOT DONE.<br> <br> So, I give you 48 hours. If I don't hear anything from you, and I still get flooded with Marketing SMSs then I will stop my contract and move back. If I make a call, and have to listen to another advert first.....then that would also be it.<br> <br> So far really regretting moving over.<br> <br> You have 48 hours.....
Thank you for your post.
We apologise for any inconvenience incurred.
The request has been sent to our Marketing department to assist.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We apologise for any inconvenience incurred.
The request has been sent to our Marketing department to assist.
Kind Regards,
Alice van der Merwe
REQ:***
