JT
Jeremy T
1 reviews | Active since Apr 2015
08 Apr 2015, 12:20
MTN's 2 days is actually less than 24 hrs
Got a SMS warning of impending suspension in 2 days if account not paid at 12:07pm, the next day at 9am my service was suspended. What kind of 2 days is that??<br> <br> Now to try and get hold of call centre to sort out the problem now that the account is paid, but you cannot get through, just get cutoff
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MTN South Africa's replyOfficial
24 Apr 2015, 12:55Hello jemtuck,
Thank you for taking the time to raise your concerns with MTN.
Please accept our sincere apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our systems that you were in contact with one of our agents on 09th April, and that your account is now up and running.
We trust that all is now in order.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our sincere apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our systems that you were in contact with one of our agents on 09th April, and that your account is now up and running.
We trust that all is now in order.
Regards
Mary
REQ:***
MTN South Africa's reply24 Apr 2015, 12:55
Official
Hello jemtuck,
Thank you for taking the time to raise your concerns with MTN.
Please accept our sincere apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our systems that you were in contact with one of our agents on 09th April, and that your account is now up and running.
We trust that all is now in order.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our sincere apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our systems that you were in contact with one of our agents on 09th April, and that your account is now up and running.
We trust that all is now in order.
Regards
Mary
REQ:***