MTN RUBISH

Once again MTN has failed as a service provider and at this point I want to cancel all of my contacts with them and port to Vodacom because they cannot provide any form of assistance. Albert Andrew from the customer service departmet refused to give me a reference number or a supervisors name because he says I sould contact collections because now that they couldnt fix the problem in 14 days they pushing the blame to someone else. I spoke to Sandra Rikgotso from collections who somehow found my payment but cannot unlock my phone because another department has to do that and convienently so this department does not take calls. at this point I have spoken to 9 people at MTN since this month has began and they still continue to not be able to assist or give me the service I need to get as a paying customer. At this point they will not let me cancel because they do not want to allocate my payment. If you want a contract please do not choose MTN they are a ******* company that does not have supervisors or superiors to fix any issues all.