BO
Billy O

1 reviews | Active since Apr 2024

26 Apr 2024, 20:36

MTN Router month to month contract is a *******

Very disappointed - MTN customer On 29 February I brought my MTN month to month Router contract to an end. This was mainly due to hardly ever being able to use the network over peak periods despite having plenty of data available.

It's almost May and I'm still being invoiced for Router month to month contract that I cancelled on 29/02/2024.

I went to MTN Baywest. The branch that I had given my router to on 29 February as it was the branch where I had signed up for that contract. I asked the consultant to phone call centre from branch as I was not getting any joy from MTN customer care.

I was told that my billing would be fixed.

It's now a few weeks later since my visit to MTN BAYWEST. Instead of my account being credited with the overcharge of the last two months, my bill is even more than it was last month.

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