ER
Esther R

1 reviews | Active since Oct 2014

28 Mar 2018, 14:04

MTN RONDEBOSCH - SLOWEST CELLPHONE PURCHASE TURNAROUND IN THE WORLD

I started an application for a cellphone with the MTN Rondebosch branch on Thursday the 22nd of March and till today the 28th of March, I have yet to receive my phone. I have been a loyal MTN customer for years, i am appalled at the fact that other service providers are offering a turn around service within under 24 hours and here at MTN one week later, i am still waiting. I am highly irritated and very tempted to just cancel this entire process and take my money elsewhere. At this rate it would be a miracle if i managed to get my cellphone before the Easter break. Please advise.

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Replies (1)
ER
Esther R's update03 Apr 2018, 20:43
Reviewer Update
I AM SICK AND TIRED OF HOW SLOW MTN RONDEBOSCH'S SYSTEM WORKS. I ORDERED MY PHONE ONE WEEK AGO, AND I STILL HAVE NOT RECEIVED ANY COMMUNICATION OR APPROVAL. DOES IT ****ING TAKE THAT LONG!!! I HAVE FRIENDS WHO HAVE TAKEN CONTRACTS WITH OTHER PROVIDERS AND HAVE RECEIVED THEIR PHONE WITHIN 24 HOURS. WHAT THE HELL IS GOING ON, I NEED ANSWERS. PERHAPS VODACOM CAN TEACH MTN A THING OR TWO ABOUT TURN AROUND TIME! FOR ****S SAKE.