MTN RONDEBOSCH - PATHETIC EXCUSES

I AM SICK AND TIRED OF HOW SLOW MTN RONDEBOSCH'S SYSTEM WORKS. I ORDERED MY PHONE ONE WEEK AGO, AND I STILL HAVE NOT RECEIVED ANY COMMUNICATION OR APPROVAL. DOES IT ****ING TAKE THAT LONG!!! I HAVE FRIENDS WHO HAVE TAKEN CONTRACTS WITH OTHER PROVIDERS AND HAVE RECEIVED THEIR PHONE WITHIN 24 HOURS. WHAT THE HELL IS GOING ON, I NEED ANSWERS. PERHAPS VODACOM CAN TEACH MTN A THING OR TWO ABOUT TURN AROUND TIME! FOR ****S SAKE.