AS
Andile S

1 reviews | Active since Dec 2020

15 Dec 2020, 15:09

MTN Robot Voice Notification

Hi Peter,

MTN and its robot voice for reminding you "you have airtime for a short call" are annoying. You cannot finish a call after waiting in line for hours in customer services to get your queries resolved because it repeats non-stop. One notification is enough not an infinity of reminders.

I am busy sorting out personal issues and now I have to call again then wait in line for the next consultant. Now I have to hang up because the robot voice will not stop!!!

This is unacceptable and should be fixed!!!

Andile

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