MTN ROBBING USERS

<p>I have 2 accounts with MTN. I have had numerous problems with them. </p> <p>Firstly, my cellphone contract was opened 2016. Since then my debit orders have been going off as per normal, but my service has been suspended more than 4 times by now - for no reason according to the 'system'.</p> <p>Once my debit did not go off - for no reason, according to MTN, so I had to make an immediate payment for my service to be re-instated and ALSO had to pay an extra fee/penalty - Although it was not my fault.</p> <p>I want to now cancel my contract - which I took out last year, WITHOUT taking a handset. Now MTN wants to charge me R1200 to cancel the account. </p> <p> </p> <p>Furthermore, I also want to cancel my internet service from MTN, because of my bad experience, which I managed to do by phoning 808, but now an amount of more than R5000 has been charged to my account for internet usage for the Month of March 2017, but my contract is a 2G CLOSED service, which I took out in 2013 and never had to pay for excess internet usage, only the agreed monthly installment.</p> <p> </p> <p>All this has been absolutely unprofessional, inconvenient and shocking service from MTN.</p> <p>Each time something occurs, I had to take MY time out of my day to sort out problems which when explained to me, actually has no reason for happening. I have to always follow up, read up and pay up. I am more than willing to take further steps because of this recurring bad service I have been receiving, which accounts to paying more and more for less. </p> <p> </p> <p> </p>