AN
Agan N
1 reviews | Active since Aug 2019
07 Aug 2019, 07:43
Mtn robbing us
My wife and I currently both have data sims with mtn. Every month we get an sms to say so and so amount of data have been loaded however when we check the balance, it is completely different. On my wifes number she supposed to get 120gigs a month which the sms says is loaded but we only get somethings 90 or 70 gigs and on mine I supposed to get 40gigs and only get 20. You guys are just robbing us
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MTN South Africa's replyOfficial
27 Aug 2019, 14:44Good Day Agan
Thank you for your post.
Please accept our apologies for any inconvenience caused and for the delayed response.
As per our telephonic conversation, you confirmed that this matter was resolved by the store.
Warm Regards
Brendah Langa
Complaints Management
Thank you for your post.
Please accept our apologies for any inconvenience caused and for the delayed response.
As per our telephonic conversation, you confirmed that this matter was resolved by the store.
Warm Regards
Brendah Langa
Complaints Management
Best regards,
MTN South Africa's reply27 Aug 2019, 14:44
Official
Good Day Agan
Thank you for your post.
Please accept our apologies for any inconvenience caused and for the delayed response.
As per our telephonic conversation, you confirmed that this matter was resolved by the store.
Warm Regards
Brendah Langa
Complaints Management
Thank you for your post.
Please accept our apologies for any inconvenience caused and for the delayed response.
As per our telephonic conversation, you confirmed that this matter was resolved by the store.
Warm Regards
Brendah Langa
Complaints Management
Best regards,