1 reviews | Active since Jul 2016
MTN robbing pensioner of money
<p>MTN has taken money R 47000.00 of my father's account who is a pensioner. Last month it was R598.03. We have blocked them twice now and they still take the money. My father does not even have a MTN account. This is ***** and I am going to take it fit her. </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation please email me a copy of your dad’s certified ID and an SAPS stamped Affidavit disputing the contract in his name.
Once we have received all the supporting documentation the ***** team will be able to investigate and conclude this matter.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation please email me a copy of your dad’s certified ID and an SAPS stamped Affidavit disputing the contract in his name.
Once we have received all the supporting documentation the ***** team will be able to investigate and conclude this matter.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********