JM
Jan M
1 reviews | Active since Aug 2015
13 Aug 2015, 22:12
Mtn robbing me my money
COMPLAINT COMPLAINT COMPLAINT COMPLAINT COMPLAINT COMPLAINT??????<br> <br> <br> I SEND A QUERY ON 6/20/2015 ===REP**** ON ===17 July 2015 STILL NOT RESOLVED?????<br> <br> WHO IS Nomsa Mawelela SHE REPLY AND SHE DIDN'T FOLLOW UP OR FOLLOW THROUGH.<br> <br> <br> <br> July *** R260, for what? <br> My monthly is R119, Content Charge of R118.76 for what?<br> <br> May *** R626.48 \Content Charge"please reverse all this I didn't sign for it<br> <br> June *** R651.57 \""Content Charge\"" please reverse all this I didn't sign for it<br> <br> I hope someone will help me with all of this"
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MTN South Africa's replyOfficial
18 Aug 2015, 16:55Hello janmal0,
Thank you for your post.
We would like to apologise for the delayed response.
According to our records the Content subscription you had was cancelled on the 22 June 2015 and a request for a refund has been escalated to WASPA.
To follow up on the refund approval with WASPA please email: *** or contact them on ***
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for your post.
We would like to apologise for the delayed response.
According to our records the Content subscription you had was cancelled on the 22 June 2015 and a request for a refund has been escalated to WASPA.
To follow up on the refund approval with WASPA please email: *** or contact them on ***
Kind Regards
Itumeleng Rakoena
REQ:***
MTN South Africa's reply18 Aug 2015, 16:55
Official
Hello janmal0,
Thank you for your post.
We would like to apologise for the delayed response.
According to our records the Content subscription you had was cancelled on the 22 June 2015 and a request for a refund has been escalated to WASPA.
To follow up on the refund approval with WASPA please email: *** or contact them on ***
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for your post.
We would like to apologise for the delayed response.
According to our records the Content subscription you had was cancelled on the 22 June 2015 and a request for a refund has been escalated to WASPA.
To follow up on the refund approval with WASPA please email: *** or contact them on ***
Kind Regards
Itumeleng Rakoena
REQ:***