MTN - ROBBING ME
<p>I am sick and tired of my calls dropping!!!!!!! Out of 60 calls today. 40 dropped. Please explain how this is acceptable??!?!?!?!?!?!? And it is not my phone (I checked, I am not an idiot so don't try put this on me)!!!! This is also after gigs of data just vanish!!!!! This is unacceptable!!!!!</p>
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MTN South Africa's replyOfficial
03 Feb 2017, 15:06Good day Paul
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels
Regards
Angela
REQ:***
Best regards,
MTN South Africa's reply03 Feb 2017, 15:06
Official
Good day Paul
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels
Regards
Angela
REQ:***
Best regards,