OT
Octavia T
1 reviews | Active since Jun 2016
16 Jun 2016, 06:29
Mtn *******
<p>Mtn stole my airtime for the second time around in a second. I called their call center they tell it's my whatsup that took all my airtime in a second. I want my airtime back, i have been their customer for years without this problem! How could they? And blame for it? Really mtn?????!!!!!! This happened last night 15-6-2016</p>
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MTN South Africa's replyOfficial
19 Jun 2016, 15:55Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly provide us with the number that has a problem, we will attend to the matter accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
MTN South Africa's reply19 Jun 2016, 15:55
Official
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly provide us with the number that has a problem, we will attend to the matter accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,