sM
seepo M
1 reviews | Active since Jan 2011
01 Apr 2015, 03:57
mtn *******
MTN SA have change the terms of my contract without notifying me, I was on top up contract with Nashua mobile/mtn and since everything has been transferred to MTN the terms changed without anyone notifying me.<br> I find this very unprofessional and ******** from MTN part. I tried calling customer support number (808) the line keeps dropping. I'm being ********** and no one is prepared to answer. I can't even get a statement for that matter.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
14 Apr 2015, 08:39Hello mosila,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please supply us with more detail a to what your query is about so we can investigate.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please supply us with more detail a to what your query is about so we can investigate.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply14 Apr 2015, 08:39
Official
Hello mosila,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please supply us with more detail a to what your query is about so we can investigate.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please supply us with more detail a to what your query is about so we can investigate.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,