1 reviews | Active since Jun 2015
MTN ****** me
<p>I took a laptop out by MTN on contract. the laptop broke and i took it back to them for repaires. it took about a month for them to repair it.</p> <p> </p> <p>When i bought the laptop from MTN, they gave me 20gig data and a link to download windows, office 360 and 1 terabyte onbaord memory.</p> <p> </p> <p>After my laptop came back from repaires i had non of these things on, i have 500gig onboard memory, Windows 8, My laptop is slow, no office 360 and they say that they cannot do anything about and i need to get hold of the repair place in Durban. They cannot tell me what was wrong with the laptop and why all my my things went off.</p> <p> </p> <p>I dont even know if this is my Laptop that i sent in. It look entirely different.</p> <p> </p> <p>I am extremely unhappy and dont know how widows 8 work. i want windows 10 back, office 360, my onboard memory to be back to 1 terabyte and data to download this again.</p> <p> </p> <p>Why is my laptop so slow??? this is not my laptop!!! MTN Tygervally say that its not their problem even though thats where i bought it, they dont fix the laptops its my problem and i need to contact the repair place in Durban.</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the relevant department to address.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the relevant department to address.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
