1 reviews | Active since Jun 2015
<p><span style="color: #555555; background-color: #ffffff;">I had mtn contracts for many years, I had a data package for 4years only once it went over the contract amount once, I set a limit immediately. Mtn took over this contract from autopage I phoned in set a limit of R200. Consultant confirmed,SMS said limit set, 3months later I am billed for R1960.00, I logged the query on mtn site no reply ,1 week later called mtn and redo another complaint,went to mtn shop in scottburgh 4 times with numerous calls ,had to wait a week and then they called and said I used the data,I asked what about my limit set and they said its not possible to set a limit on this contract so how all these years was it set,no one hacked my data and the debit order wet off and now I'm broke ,mtn needs to refund me. Contract number was ********** 621 I moved it to prepaid and not going back to mtn who ****** me. I want my money back. They can't prove I used it. Mtn can contact me on my vodacom number to verify anything ********** 500</span></p>
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Alice van der Merwe
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Thank you for your post.
Feedback sent to you already.
Kind Regards,
Alice van der Merwe
Best regards,
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