SA
Shane A

1 reviews | Active since Oct 2009

28 Feb 2017, 09:46

MTN ROB CLIENTS OF DATA AND OVER CHARGE FOR THEIR MISTAKES / WORST SERVICE EVER

<p>This is the second hellopeter complaint I am loading against MTN. 13 January 2017 we upgraded our package and were supposed to receive 50gig a month data and 10 000 minutes per month.</p> <p>Somehow MTN had not loaded the monthly data and only loaded the data after 4 failed calls and 4 visits to the store on the 28/02/2017.</p> <p> </p> <p>They also billed us R1500 odd for the month in which their lack of service and assistance in sorting out the issue. They have also not given us the 50gig data for the month they have missed.</p> <p> </p> <p>MTN are ******* and i would not recommend them to anyone taking out a new contract or even thinking of moving from CELL C OR VODACOM or even TELKOM.</p> <p> </p> <p>They have still not even contacted me with regards to the first hellopeter message.</p> <p> </p> <p>Shocking service and looking forward to cancelling my contracts as soon as they end. Will never support MTN again.</p>

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